Privacy Policy

Who we are

This website is operated by Eastledge Limited, registered address 36 Curzon Lane, Alvaston, Derby DE24 8QS.

We can be reached at enquiries@eastledge.co.uk or 01332 757830.

Eastledge Limited is the data controller for the personal data collected via this website.

What data we collect

• Contact form submissions: your name, company name, email address, telephone number and project details you provide.
• Server logs: IP address, browser type, pages visited and timestamps, collected automatically by the web server as standard.
• Cookies: essential session and security cookies only. If analytics are enabled in future, this policy will be updated to describe them.

How we use it

• To respond to your enquiry and provide a quotation or project discussion.
• To maintain a record of project correspondence.
• To improve the website using aggregated, anonymised analytics.
• We do not sell, rent or share personal data with third parties for marketing purposes.
• Enquiry data may be shared with our CRM system (GoHighLevel) and internal project communication tools to manage your enquiry efficiently.

The lawful basis for processing enquiry data is legitimate interest, you have contacted us to discuss a commercial project, and processing your data is necessary to respond.

How long we keep it

• Active project correspondence is retained for the duration of the project plus six years, in line with standard contractual record-keeping practice.
• Enquiries that do not progress to a project are retained for 24 months, then deleted.
• Server logs are retained for a shorter period for security and operational purposes.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data where there is no lawful reason for us to continue holding it.
• Restrict or object to our processing of your data.
• Data portability, receive your data in a structured, machine-readable format.

To exercise any of these rights, contact enquiries@eastledge.co.uk.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies and tracking

This site loads Google Tag Manager, which may in turn load measurement tools such as Google Analytics 4. All non-essential cookies are denied by default and only set after you accept them via the cookie banner shown on your first visit. You can change your choice at any time using the “Cookie settings” link in the footer. See our cookie policy for the categories used and how to manage them.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top of this page will change when we do. Significant changes will be noted on this page.